Bug Fixes

Today's update is all about smarter scheduling and better accountability. We have introduced exact time windows to help set crystal-clear expectations with your customers, alongside a massive overhaul to your job activity timelines so you always know exactly who changed what, and when.

New Features

Job Durations & Time Windows You can now set exactly how long a job will take, creating a clear block of time instead of just a start time.

• Flexible Durations: Set a specific duration when creating or editing a job, ranging from 30 minutes up to a full 8-hour day.
• Clearer Schedules: Your dashboard and job lists now display the complete time window (e.g., 9:00 am - 11:00 am) so your team can easily see how long they are booked for.
• Better Customer Expectations: Automated customer emails, like your Pre-Visit Confirmations, now automatically include this time window so your customers know exactly when to expect your crew and when they will finish.

Improvements

Granular Activity Timelines We completely overhauled how edits are tracked in a job's activity timeline, giving you a highly detailed and reliable audit trail.

• Clear Team Updates: Instead of a generic message, the timeline now tells you exactly who was swapped out (e.g., "Added Jane Smith to the team. Removed Mike Tech.") alongside a new team icon.
• Specific Detail Logs: The system now tracks updates to a job's "Notes" entirely separately from changes to its "Description."
• Clearer Schedule Changes: Changing a job's date or time is now logged separately from updating its duration, complete with a new hourglass icon so you can easily scan the timeline for schedule shifts.

Consistent Terminology We have updated the language across the entire platform to strictly use "Team" or "Team Members" instead of mixing in words like "Staff." This makes the interface cleaner and more consistent.

Bug Fixes

Phantom Reschedules Fixed Resolved an issue where simply opening and saving a job without changing the time would sometimes falsely create a "Rescheduled" entry in the activity log. Your timeline will now only show a reschedule when you actually change the date or time.

Today's update is all about quality of life. We've focused on making your daily job management more reliable, upgrading our search tools to be much smarter, and cleaning up the interface for a smoother experience on laptops.

Improvements

Smarter Job Search You are no longer limited to searching just by the job title. You can now use the search bar on the Jobs List page to instantly find what you are looking for by typing in the Job ID or the Customer Name.

Detailed Activity Timelines We've upgraded how your job timelines track changes. If you update multiple things at once—like changing both the date and the status at the same time—the timeline will now accurately log every distinct action, rather than just recording the first one it detects.

Bug Fixes

Reliable Job Editing Resolved a frustrating issue where updating a job's details (like changing the date) would occasionally reset the job's status back to "Scheduled" without warning. Your statuses will now stay exactly as you set them.

Accurate Time Display Corrected a display glitch on the Edit Job page where the previously saved time wasn't loading correctly in the Time field when you opened a job to make changes.

Cleaner Filter Layout Polished the design on the Jobs List filter bar so the "Date Range" inputs no longer overlap or crowd the "Filter Jobs" button, making it much easier to use on 13-inch laptop screens.

We Are Open for Business We are excited to announce that the waitlist is officially gone. New users can now sign up directly from our website and get immediate access to NoSavvy, making it easier than ever to start managing your jobs more efficiently.

Improvements

Smarter, Faster Dashboard We have upgraded the dashboard to be more responsive to your actions:

• Real-Time Updates: Creating a new job now updates your dashboard stats (Total Jobs, Scheduled, etc.) instantly. You no longer need to refresh the page to see your latest work reflected.
• Performance Boost: We have increased our server capacity to ensure the app remains fast and snappy even as we welcome more users to the platform.

Bug Fixes

Team Visibility Restored Fixed a permission bug where some Managers and Owners couldn't see their own team members in the list. Everyone on your team is now visible exactly where they should be.

Permanent User Removal Resolved an issue where deleted team members would sometimes reappear ("ghost users") after adding a new person. When you remove someone from your team, they now stay removed instantly.

Brand Name Text Cleanup Fixed a display error where company names with apostrophes (e.g., "Solano's Cleaning") were showing up as code characters in emails and settings. Your brand name now always looks professional.

Improvements

Clearer Role Labels Throughout the Platform We've standardized how we refer to your field team. Everyone who works on jobs is now called a "Tech" (short for technician) instead of "Staff." This professional terminology appears consistently across your dashboard, job details, and activity logs.

Better Job Activity Timeline The timeline on each job now shows exactly who did what and their role in your company:

• Clear attribution: "John Doe (Tech) completed the crew checklist"
• Cleaner layout with less technical clutter
• Easier to scan and understand job history at a glance

Customer Feedback Now Front and Center Instead of hunting through activity logs to find customer feedback, there's now a dedicated Feedback Card on every job that displays:

• Star rating from the customer
• Their comments about the service
• Whether they're open to follow-up contact

See Your Team's Workload The Team Management page now shows how many active jobs each tech is currently assigned to. This makes it easier to balance workloads and know who's available for the next dispatch.

Smarter Job Status Updates Jobs now automatically move through your workflow:

• When a customer submits their pre-visit confirmation, the job changes to "Ready"
• When your crew completes their checklist, the job moves to "Completed"
• If a customer rates service as "Okay" or "Not Good," the job gets flagged for your review

Bug Fixes

Better Mobile Experience Fixed issues with Edit and Delete buttons overlapping or shifting position on phones and tablets. Everything now stays where it should be.

Improved Dashboard Layout Adjusted page widths to prevent eye strain on large monitors and make information easier to scan on all screen sizes.

Feedback Display Fixes Corrected the positioning and styling of customer feedback dates so they're easier to read and consistently placed in the top-right corner of feedback cards.

We’ve started the year with a massive update focused on two things: making your business look more professional to your customers, and making the app easier to use for your crew.

New Features

Your Brand, Front and Center Your customers should see your business, not ours. We’ve overhauled our email system to be fully white-labeled:

• Professional Emails: Notifications to customers now appear to come directly from your company name (e.g., "Solano's Cleaning") rather than NoSavvy.
• Smart Logos: Emails now automatically include your specific company logo at the top.
• Better Signatures: We've improved the sign-off logic to ensure every email ends professionally with your team's name.

"Focus Mode" for Forms We want your crew to focus on the job, not the software.

• App-Like Mobile Experience: On phones, forms like Checklists and Feedback now act like a native app—full screen, no browser bars, and no distractions.
• Distraction-Free Desktop: When viewing critical forms on a computer, the sidebar menu now automatically hides to give you a centered, clean workspace.

Improvements

Modern, Easier-to-Use Inputs We’ve updated the design of our forms to make them easier to use in the field:

• Tappable Cards: Tiny checkboxes are gone. Options are now displayed as large, easy-to-tap cards—perfect for crew members wearing gloves or working on smaller screens.
• Clean Design: A new "Card UI" design places questions on a clean white background with soft shadows, making text easier to read in bright sunlight.

Visual Alerts for Issues

• Instant Red Alerts: If a customer rates a job as "Not Good," the notification email you receive now uses a distinct Red Alert design so you can spot urgent issues immediately in your inbox.

Bug Fixes

• Mobile Spacing: Fixed a styling issue where the menu bar was creating an empty white gap at the top of screens on some mobile devices.
• Feedback Reliability: Resolved a bug where specific comments inside "Issue" alerts were sometimes missing from the email notification.
• Duplicate Emails: Implemented checks to ensure you never receive the same notification twice for a single event.

Deprecated

• Generic Branding: We have removed the hardcoded "NoSavvy" text from customer-facing headers and emails to support the new dynamic white-labeling features.
• Standard Navigation: Standard website navigation bars have been disabled on Checklist and Feedback pages to prevent customers or crew from accidentally navigating away before submitting their forms.

Bug Fixes

Smoother Login Experience Fixed issues that were preventing some users from logging in successfully. You should now be able to access your account reliably every time.

Instant Updates Throughout the Platform Resolved a problem where newly created jobs, customers, and activities wouldn't appear right away. Everything you create now shows up immediately in your lists and dashboards.

Profile Updates Working Correctly Fixed an issue where editing your profile information would sometimes fail. You can now update your details without any problems.

Security Improvements

Stronger Data Protection We discovered and fixed a critical security issue in our multi-company system. Your company's data is now even more securely isolated from other businesses using NoSavvy. This was our top priority and has been completely resolved.

Enhanced Team Permissions Improved how we verify user roles and permissions throughout the platform, ensuring team members can only access what they're supposed to see.

Platform Stability

We completed our first round of testing with real field service companies, which helped us identify and fix these critical issues. The platform is now much more stable and reliable for everyday use.

New Features

Email Notifications for Job Updates Stay informed throughout every job with automated email notifications:

• Customers receive confirmation emails when jobs are scheduled, with a link to submit pre-visit details
• Your team gets notified immediately when they're assigned to a job
• You'll receive alerts when customers report issues or problems

Smarter Dashboard Information Your dashboard now shows more useful details at a glance:

• Every job listed includes its Job # for quick reference
• See which staff members are assigned to each job (not just a count)
• Customer feedback now displays the actual rating and comment preview, not just the job title
• All recent activity is now visible, including customer form submissions

Improvements

Better Activity Tracking The activity feed throughout NoSavvy now shows the complete picture:

• Pre-visit confirmations, crew checklists, and customer feedback all appear in activity timelines
• Clear icons and color coding help you quickly understand what happened (🆕 for new jobs, ✅ for completed tasks, ⭐ for feedback)
• Improved visual design makes it easier to scan through recent activity

More Reliable Data Display We fixed several behind-the-scenes issues to ensure information displays correctly across the platform, especially for businesses managing multiple companies in NoSavvy.

Bug Fixes

Recent Feedback Now Shows Content Fixed an issue where the Recent Feedback widget wasn't displaying actual customer ratings and comments. You can now see what customers are saying right from your dashboard.

Activity Feed Completeness Resolved a bug where customer form submissions weren't appearing in activity feeds. Now you'll see every important event in your job timelines.

Multi-Company Data Accuracy Fixed several issues affecting businesses using NoSavvy for multiple companies, ensuring data displays correctly and stays properly separated between companies.

Bug Fixes

Customer Feedback Now Displays Correctly We fixed an issue where customer ratings and comments weren't showing up in your dashboard or on job detail pages. You can now see all feedback from customers in real-time, making it easier to respond quickly to concerns and celebrate great service.

Improved Data Reliability Resolved several behind-the-scenes issues that were preventing information from displaying correctly throughout the system. Job details, customer information, and activity timelines now load reliably every time.

New Features

Complete Customer Management Take control of your customer relationships with our new customer management system:

• View detailed customer profiles with all contact information
• Edit customer details anytime
• See every job you've done for each customer in one place
• Store phone numbers for future communication features

Smarter Dashboard Your dashboard now shows the most important information at a glance:

• Jobs that need your attention right now
• Customer feedback so you can respond quickly
• Recent activity across all your jobs
• Clear status indicators for what needs action

Enhanced Job Details Job pages now include much more useful information:

• Complete timeline of everything that's happened with the job
• Add private notes that only your team can see
• Quick access to customer information
• Direct links to forms (pre-visit confirmations, checklists, feedback)

Improvements

Better Job Filtering Find the jobs you're looking for faster:

• Filter by status (Scheduled, Ready, Completed, or Issues)
• Search by customer name or job details
• Filter by date range to see specific time periods

Works Great on Mobile The entire interface now works beautifully on phones and tablets, so you can manage your business on the go. Perfect for checking jobs between appointments or updating information from the field.

More Reliable Forms All forms throughout NoSavvy now work more consistently, with clearer error messages when something needs your attention before submitting.

Bug Fixes

Fixed Job Editing Resolved an issue where editing a job wouldn't show the current information. Now when you edit a job, all existing details load correctly so you can make changes easily.

Improved Date Handling Fixed problems with dates not displaying or saving correctly throughout the system.

Better Error Messages When something goes wrong, you'll now see clearer explanations of what happened and how to fix it.